Terms of Service

Questions about Terms? Contact us at legal@etsytee.com for clarification on any terms or conditions.

Important Notice:

If you do not agree to these Terms, you must immediately stop using our website and services. Continued use indicates your acceptance of all terms and conditions.

• Browse our product catalog and make purchases
• Create an account to track orders and save preferences
• Contact customer support for assistance
• Share product links on social media platforms
• Leave honest reviews and feedback about products

• Use automated systems (bots, scrapers) to access our website
• Attempt to gain unauthorized access to our systems or user accounts
• Upload malicious code, viruses, or harmful content
• Impersonate other users or provide false information
• Use our website for illegal activities or fraudulent purposes
• Reproduce, copy, or distribute our content without permission

Account Security:

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

• Payment Due: Full payment required at time of order placement
• Accepted Methods: Credit cards, debit cards, PayPal, digital wallets, and BNPL options
• Currency: All prices displayed in USD; international conversion by payment provider
• Authorization: Orders subject to payment authorization and fraud screening
• Failed Payments: Orders with failed payments will be canceled automatically

Price Guarantee:

Prices are guaranteed at the time of order placement. We reserve the right to correct pricing errors and will contact you if significant discrepancies are found.

• Processing Time: 1-2 business days for standard items, 2-4 days for custom orders
• Shipping Methods: Standard and expedited options available
• Delivery Estimates: 3-5 days domestic, 7-15 days international (after processing)
• Risk of Loss: Title and risk pass to customer upon delivery to carrier
• Address Accuracy: Customer responsible for providing correct shipping address

• Return Window: 30 days from delivery date for eligible items
• Condition Requirements: Items must be unworn, unwashed, with original tags
• Authorization Required: Contact support before returning any items
• Custom Items: Generally non-returnable unless defective or incorrect
• Return Shipping: Customer responsibility unless our error

For complete shipping and return details, please refer to our dedicated Shipping Policy and Returns & Refunds Policy pages.

• Trademarks: “Etsy Tee” name, logo, and associated branding elements
• Website Content: All text, images, graphics, and design elements
• Product Designs: Original embroidery patterns and custom designs
• Software: Website functionality and proprietary systems

• Custom Orders: Ensure you own rights to any designs, text, or images you request
• Third-Party Content: Do not request copyrighted materials without proper authorization
• Trademark Respect: Avoid using protected brand names, logos, or slogans
• Fair Use: Personal use of our products is permitted; commercial use requires permission

DMCA Compliance:

We respond to valid copyright infringement claims under the Digital Millennium Copyright Act. Contact our DMCA agent at dmca@etsytee.com for copyright-related issues.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount paid for the specific product or service
• We are not liable for indirect, incidental, special, or consequential damages
• We do not warrant uninterrupted or error-free service
• Product colors may vary slightly due to monitor settings and printing processes

• Quality Guarantee: We warrant products will be free from defects in materials and workmanship
• Accurate Fulfillment: Orders will match specifications provided at time of purchase
• Delivery Protection: We guarantee delivery or provide full refund for lost packages
• Customer Service: Professional support throughout the order process

Dispute Resolution:

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the laws of the United States. The prevailing party may be entitled to reasonable attorney fees.

Governing Law

These Terms are governed by the laws of the United States and the state where our business is incorporated, without regard to conflict of law principles.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government actions.

Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Etsy Tee regarding use of our services.